Refund and Return Policy for Fivem Store
1. Overview
At Fivem Store, we are committed to providing high-quality digital products, including qbcore scripts, esx scripts, and various Fivem assets such as mlos, cars, maps, and more. We strive to ensure that our customers have a smooth experience when purchasing and using our products. However, it’s essential to understand our refund and return policy before making a purchase.
2. Digital Products Are Not Refundable
Please note that all digital products offered on our website are non-refundable. This policy is in place because once a digital product is purchased and downloaded, it cannot be returned. We highly recommend reviewing the product descriptions, specifications, and requirements carefully before completing your purchase to ensure compatibility with your Fivem server.
3. Script Issues
If you encounter any issues with a purchased script, we encourage you to reach out to our support team for assistance. We are dedicated to helping you resolve any problems you may face. In case a script is not functioning correctly, we will make every effort to assist you in finding a solution. However, we do not offer refunds or exchanges for scripts as they are downloadable digital products.
4. Product Delivery
In the rare event that you have made a payment but have not received the product you purchased, please contact our support team immediately. We will investigate the issue promptly and provide you with a download link or an alternative solution to ensure you receive the product you paid for.
5. Site and Script Errors
While we make every effort to ensure the quality and functionality of our products and website, we cannot guarantee the absence of all errors or issues. If you encounter any problems or errors related to our site or scripts, please contact our support team for assistance. We are committed to providing full support to help you resolve any problems you encounter. However, please understand that we may not be able to resolve all issues, and some may be outside our control.
In summary, we are dedicated to delivering high-quality Fivem products and offering exceptional customer support. We encourage you to contact us if you face any difficulties with your purchases, and we will do our best to assist you. However, refunds and returns are not applicable to digital products due to their nature as downloadable items. Your understanding of this policy is greatly appreciated.
If you have any questions or require assistance, please don’t hesitate to contact us at:
- Email: fivemstore301@gmail.com
- Secondary Email: contact@qbcore-esx.store
Thank you for choosing Fivem Store for your Fivem server needs.